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Privacy Policy

This Privacy Policy describes M/S Global Plexus (theatreroad.com) policies and procedures on the collection, use and disclosure of its Your information when You use the service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the service provided by M/S Global Plexus (theatreroad.com), User consents to understand and agree to the collection and use of information in accordance with this Privacy Policy.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for User to access our service or parts of our Service.
  • Service refers to the Website.
  • The term 'Company', also known as 'We', 'Us', 'Its', or 'Our' throughout this Agreement, pertains to M/S Global Plexus (theatreroad.com). Similarly, the term 'Customer' also referred to as 'You', 'Your' or 'He/She' throughout this agreement, pertains to the User.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the service such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Country refers to: India

Collecting and Using Your Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address, first name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device,

We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Methods and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
  • The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

The Company may use Personal Data to contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication for the following purposes:

  • To attend and manage Your requests to Us.
  • To provide and maintain our service, including to monitor the usage of our service, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
  • To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To updates or inform You related to the functionalities and services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or enquired.

Sharing of Your Personal Information

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • We may share Your information with Our business partners or employees to offer You certain products, services or promotions.
  • When compelled by law, court order, or government agency, or authority, we may disclose information for identity verification, prevention, detection, investigation (including cyber incidents), or prosecution of offenses. These disclosures are undertaken in good faith, believing them to be reasonably necessary to enforce these Terms and adhere to relevant laws and regulations.

Deleting Account

You have the right to request us for deleting the account and the personal data that we have collected about you by emailing us at enquiry@theatreroad.com. Account will be deleted within 7-10 working days. M/S Global Plexus (theatreroad.com) reserves the right to delete or deactivate user account only by itself. You may update or amend some of Your information at any time by signing in to your account and visiting the account settings section that allows you to manage Your personal information.

Please note, however, that We may need to retain certain information of deleted or deactivated user when we have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. It is responsibility of the guardian to ensure that their child does not make any transaction with M/S Global Plexus (theatreroad.com). If You are a parent or guardian and You are aware that Your child has provided us with personal data, please contact us to delete the account and remove that information from Our servers. If we do not receive communication from the legal guardian, it is understood that by permitting individuals under the age of 18 to conduct transactions on our website, the legal guardian has consented to their child’s usage of the website. We bear no responsibility for any resulting liabilities.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and hold no responsibility for the content, privacy policies or practices of any third-party sites or services.

Updating of Privacy Policy

We may update Our privacy policy from time to time. You are advised to review this privacy policy page periodically for any changes and ensure that you understand our updated privacy policy. Changes to this Privacy Policy are effective when they are posted on this page. We will update the 'Last updated' date at the top of this Privacy Policy.

Contact Us

M/S Global Plexus (theatreroad.com) will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. If you still have any questions about this Privacy Policy or concerns or complaint about how we handle your personal information.

Here are few ways by which you can reach us to solve your query.

  • Visit contact us page on our website and fill up the Enquiry form
  • If you are yet to get a reply and your concern is unresolved in both the above option, you can then contact our - Grievance Officer, M/S Global Plexus (theatreroad.com), Kolkata at enquiry@theatreroad.com.